Support & Resources
AVEVA Customer FIRST Support
Customer FIRST offers flexible support levels, from essential coverage to proactive support for mission-critical solutions.
Standard
A base level of technical support and comprehensive software maintenance.
Premium
Extended technical support hours for operations that run around the clock.
Elite
The highest level, priority support for mission-critical operations.
After-Hours AVEVA Support:
For eligible Premium & Elite emergency support, call AVEVA Global Support (877) 900-4996.
Software & Hardware Support
Connect with Q-mation support for help across your software, hardware, licensing, and system needs.
On-Site Support & Implementation
Backed by 35+ years of industrial software experience, Q-mation experts support new implementations, troubleshooting, and system optimization.
Talk to an Implementation Expert
