Support & Resources

AVEVA Customer FIRST Support

Customer FIRST offers flexible support levels, from essential coverage to proactive support for mission-critical solutions.

  • Standard

    A base level of technical support and comprehensive software maintenance.

  • Premium

    Extended technical support hours for operations that run around the clock.

  • Elite

    The highest level, priority support for mission-critical operations.

After-Hours AVEVA Support:

For eligible Premium & Elite emergency support, call AVEVA Global Support (877) 900-4996.

Software & Hardware Support

Connect with Q-mation support for help across your software, hardware, licensing, and system needs.

Need Help with Licensing?

Get guidance on licenses, renewals, and the options that best support your current environment and future plans.

Get Licensing Support

On-Site Support & Implementation

Backed by 35+ years of industrial software experience, Q-mation experts support new implementations, troubleshooting, and system optimization.

Talk to an Implementation Expert

Ideas in Action

Events & Workshops